Insights and Guidance - Page 4

Summary This case study highlights the importance of accurate regulatory records and how providers can challenge misleading or incorrect information held by the Care Quality Commission (CQC). This...

Summary This article concerns an anonymised real-life case study of a provider who received a Notice of Proposal (NOP), and subsequently a Notice of Decision (NOD) to cancel their registration as...

Summary This article sets out the most common errors providers make during the enforcement process, from missing deadlines to failing to reflect on their service. It explains what to watch out for...

Summary This article explains the most common misunderstandings providers have about Notices of Proposal (NOPs) and Notices of Decision (NODs), and how to avoid confusion during the enforcement...

Summary This article shares a real case (anonymised) of a provider who received a Notice of Decision and was advised not to appeal. It highlights why legal advice sometimes means knowing when not...

Summary This article explains the usual timeline between receiving a Notice of Proposal (NOP) and a Notice of Decision (NOD). It outlines what happens during that period, what to expect from the...

Summary This article explains how legal support from Gordons Solicitors can help care providers respond to a Notice of Proposal (NOP) and prepare for appeal if needed. It covers what support looks...

Over the past few years CQC has demonstrated its appetite for bringing prosecutions. There was a peak of prosecutorial activity in 2019 and since then CQC has pursued a steady flow of prosecutions...

Poppy Jackson, an Assistant Solicitor from our Health and Social Care Team and Pharmacy Team, has recently published an article in the June 2025 edition of Caring UK magazine (page 21). The article...

Summary This article shares a real-world example (anonymised) of a provider who faced a Notice of Decision and used legal support and practical improvements to stop enforcement and continue...